Paddison, Charlotte A M, Abel, Gary A, Burt, Jenni, Campbell, John L, Elliott, Marc N, Lattimer, Valerie and Roland, Martin (2018) What happens to patient experience when you want to see a doctor and you get to speak to a nurse? Observational study using data from the English General Practice Patient Survey. BMJ Open, 8 (2). ISSN 2044-6055
Varley, Anna, Warren, Fiona C., Richards, Suzanne H., Calitri, Raff, Chaplin, Katherine, Fletcher, Emily, Holt, Tim A., Lattimer, Valerie, Murdoch, Jamie, Richards, David A. and Campbell, John (2016) The effect of nurses' preparedness and nurse practitioner status on triage call management in primary care: a secondary analysis of cross-sectional data from the ESTEEM Trial. International Journal of Nursing Studies, 58. pp. 12-20. ISSN 0020-7489
Warren, Fiona C, Calitri, Raff, Fletcher, Emily, Varley, Anna, Holt, Tim A, Lattimer, Valerie, Richards, David, Richards, Suzanne, Salisbury, Chris, Taylor, Rod S and Campbell, John L (2015) Exploring demographic and lifestyle associations with patient experience following telephone triage by a primary care doctor or nurse:secondary analyses from a cluster randomised controlled trial. BMJ Quality & Safety, 24 (9). pp. 572-582. ISSN 2044-5423
Murdoch, Jamie, Varley, Anna, Fletcher, Emily, Britten, Nicky, Price, Linnie, Calitri, Raff, Green, Colin, Lattimer, Valerie, Richards, Suzanne, Richards, Dave, Salisbury, Chris, Taylor, Rod and Campbell, John (2015) Implementing telephone triage in general practice: A process evaluation of a cluster randomised controlled trial. BMC Family Practice, 16. ISSN 1471-2296
Campbell, John, Fletcher, Emily, Britten, Nicky, Lattimer, Valerie, Green, Colin, Holt, Tim, Richards, David, Richards, Suzanne, Salisbury, Chris, Taylor, Rod, Calitri, Raff, Bowyer, Vicky, Chaplin, Katherine, Kandiyali, Rebecca, Murdoch, Jamie, Price, Linnie, Roscoe, Julia, Varley, Anna and Warren, Fiona (2015) The clinical effectiveness and cost-effectiveness of telephone triage for managing same-day consultation requests in general practice:A cluster randomised controlled trial comparing general practitioner-led and nurse-led management systems with usual care (the ESTEEM trial). Health Technology Assessment, 19 (13). 1-212, vii-viii. ISSN 1366-5278
Murdoch, Jamie, Barnes, Rebecca, Pooler, Jillian, Lattimer, Valerie, Fletcher, Emily and Campbell, John L (2015) The impact of using computer decision-support software in primary care nurse-led telephone triage: Interactional dilemmas and conversational consequences. Social Science & Medicine, 126. pp. 36-47. ISSN 1873-5347
Campbell, John L., Fletcher, Emily, Britten, Nicky, Green, Colin, Holt, Tim A., Lattimer, Valerie, Richards, David A., Richards, Suzanne H., Salisbury, Chris, Calitri, Raff, Bowyer, Vicky, Chaplin, Katherine, Kandiyali, Rebecca, Murdoch, Jamie, Roscoe, Julia, Varley, Anna, Warren, Fiona C. and Taylor, Rod S. (2014) Telephone triage for management of same-day consultation requests in general practice (the ESTEEM trial): A cluster-randomised controlled trial and cost-consequence analysis. Lancet, 384 (9957). 1859–1868. ISSN 0140-6736
Murdoch, J., Barnes, R., Pooler, J., Lattimer, V., Fletcher, E. and Campbell, J. L. (2014) Question design in nurse-led and GP-led telephone triage for same-day appointment requests: a comparative investigation. BMJ Open, 4 (3). ISSN 2044-6055
Campbell, John L., Britten, Nicky, Green, Colin, Holt, Tim A., Lattimer, Valerie, Richards, Suzanne H., Richards, David A., Salisbury, Chris, Taylor, Rod S. and Fletcher, Emily (2013) The effectiveness and cost-effectiveness of telephone triage of patients requesting same day consultations in general practice: Study protocol for a cluster randomised controlled trial comparing nurse-led and GP-led management systems (ESTEEM). Trials, 14. ISSN 1745-6215
Turnbull, Joanne, Pope, Catherine, Martin, David and Lattimer, Valerie (2011) Management of out-of-hours calls by a general practice cooperative:a geographical analysis of telephone access and consultation. Family Practice, 28 (6). pp. 677-82. ISSN 0263-2136
Turnbull, Joanne, Pope, Catherine, Martin, David and Lattimer, Valerie (2010) Do telephones overcome geographical barriers to general practice out-of-hours services? Mixed-methods study of parents with young children. Journal of Health Services Research and Policy, 15 (1). pp. 21-27. ISSN 1758-1060
Dowding, Dawn, Mitchell, Natasha, Randell, Rebecca, Foster, Rebecca, Lattimer, Valerie and Thompson, Carl (2009) Nurses' use of computerised clinical decision support systems: a case site analysis. Journal of Clinical Nursing, 18 (8). pp. 1159-1167. ISSN 1365-2702
Dowding, Dawn, Randell, Rebecca, Mitchell, Natasha, Foster, Rebecca, Thompson, Carl, Lattimer, Valerie and Cullum, Nicky (2009) Experience and nurses use of computerised decision support systems. Studies in Health Technology and Informatics, 146. pp. 506-510.
Mitchell, Natasha, Randell, Rebecca, Foster, Rebecca, Dowding, Dawn, Lattimer, Valerie, Thompson, Carl, Cullum, Nicky and Summers, Ron (2009) A national survey of computerised decision support systems available to nurses in England. Journal of Nursing Management, 17 (7). pp. 772-780. ISSN 1365-2834
Turnbull, Joanne, Martin, David, Lattimer, Val, Pope, Catherine and Culliford, David (2008) Does distance matter? Geographical variation in GP out-of-hours service use. British Journal of General Practice, 58 (552). pp. 471-477. ISSN 1478-5242
Meads, Geoffrey, Lattimer, Valerie and Burgess, Abigail (2008) Networking: urgent health care networks. Primary Health Care Research and Development, 9 (2). pp. 109-112.
Pope, Catherine, Banks, Jon, Salisbury, Chris and Lattimer, Val (2008) Improving access to primary care: eight case studies of introducing Advanced Access in England. Journal of Health Services Research and Policy, 13 (1). pp. 33-39. ISSN 1758-1060
Walsh, Bronagh, Roberts, Helen C., Nicholls, Peter G. and Lattimer, Valerie (2008) Trends in hospital inpatient episodes for signs, symptoms and ill-defined conditions: observational study of older people's hospital episodes in England, 1995-2003. Age and Ageing, 37 (4). pp. 455-458. ISSN 1468-2834