Exploring demographic and lifestyle associations with patient experience following telephone triage by a primary care doctor or nurse:secondary analyses from a cluster randomised controlled trial

Warren, Fiona C, Calitri, Raff, Fletcher, Emily, Varley, Anna, Holt, Tim A, Lattimer, Valerie, Richards, David, Richards, Suzanne, Salisbury, Chris, Taylor, Rod S and Campbell, John L (2015) Exploring demographic and lifestyle associations with patient experience following telephone triage by a primary care doctor or nurse:secondary analyses from a cluster randomised controlled trial. BMJ Quality and Safety, 24 (9). pp. 572-582. ISSN 2044-5423

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Abstract

The ESTEEM trial was a cluster randomised controlled trial that compared two telephone triage management systems (general practitioner (GP) or a nurse supported by computer decision support software) with usual care, in response to a request for same-day consultation in general practice.

Item Type: Article
Additional Information: This is an Open Access article distributed in accordance with the terms of the Creative Commons Attribution (CC BY 4.0) license, which permits others to distribute, remix, adapt and build upon this work, for commercial use, provided the original work is properly cited. See: http://creativecommons.org/licenses/by/4.0/ Published by the BMJ Publishing Group Limited. For permission to use (where not already granted under a licence) please go to http://group.bmj.com/group/rights-licensing/permissions.
Faculty \ School: Faculty of Medicine and Health Sciences > Norwich Medical School
Faculty of Medicine and Health Sciences > School of Health Sciences
Faculty of Social Sciences > School of Social Work
Depositing User: Pure Connector
Date Deposited: 24 Jul 2015 22:41
Last Modified: 06 Aug 2020 23:37
URI: https://ueaeprints.uea.ac.uk/id/eprint/53650
DOI: 10.1136/bmjqs-2015-003937

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