How is entrepreneurial marketing shaped by E-commerce technology: A case study of Chinese pure-play e-retailers

Hong, Yiwen, Sawang, Sukanlaya and Yang, Hsiao Pei (Sophie) (2024) How is entrepreneurial marketing shaped by E-commerce technology: A case study of Chinese pure-play e-retailers. International Journal of Entrepreneurial Behaviour and Research, 30 (2-3). pp. 609-631. ISSN 1355-2554

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Abstract

Purpose: The focus of this study is on how online-only retailers, known as pure-play e-retailers, leverage e-commerce platforms to identify and pursue market opportunities. Through the perspective of entrepreneurial marketing, this study aims to explore the influence of e-commerce technologies on the decision-making process of entrepreneurial marketing. This exploration is conducted via a case study of pure-play e-retailers based in China. Design/methodology/approach: This study utilised a qualitative case study methodology to examine the complex processes of entrepreneurial marketing in an online environment. The study gathered detailed insights from both owner-managers and staff members of eight pure-play e-retail businesses. Additionally, the research involved a careful review of the firms' webpages and social media pages. This holistic approach facilitated a comprehensive understanding of their marketing strategies and practices. Findings: The case study findings indicate that while many core aspects of entrepreneurial marketing remain important, there are distinct factors influencing the entrepreneurial marketing decision-making in the online marketplace. The online EM framework can be visualised as follows: (1) trend-orientated as well as innovative-orientated (2) data-orientated and entrepreneur-orientated (3) innovative-driven customer stimulation (4) orientated towards both platforms and proactiveness. Originality/value: The paper provides an initial understanding of how digitalisation is enabling and transforming entrepreneurship in companies with high level digitalisation but low level digital development. Building on current entrepreneurial marketing literature, this paper develops an online entrepreneurial marketing framework to enhance understanding of the interaction between e-commerce technology and entrepreneurial marketing decision making.

Item Type: Article
Uncontrolled Keywords: digital entrepreneurship,e-commerce,entrepreneurial decision-making,entrepreneurial marketing,sme online marketing,business and international management,business, management and accounting (miscellaneous) ,/dk/atira/pure/subjectarea/asjc/1400/1403
Faculty \ School: Faculty of Social Sciences > Norwich Business School
UEA Research Groups: Faculty of Social Sciences > Research Groups > Marketing
Related URLs:
Depositing User: LivePure Connector
Date Deposited: 23 Jul 2024 08:33
Last Modified: 24 Jul 2024 10:26
URI: https://ueaeprints.uea.ac.uk/id/eprint/96005
DOI: 10.1108/IJEBR-10-2022-0951

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