Revealing the effect of acculturation process on e-commerce acceptance: The case of intra-European acculturation

Lacka, Ewelina and Yip, Nick (2018) Revealing the effect of acculturation process on e-commerce acceptance: The case of intra-European acculturation. Industrial Management and Data Systems, 118 (6). pp. 1251-1265. ISSN 0263-5577

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Abstract

The popularity of e-commerce has increased significantly over recent years. However, this growth is not shared by all European Union states. One reason for this discrepancy is culture which impacts on e-commerce acceptance. The purpose of this research is to reveal the effect of acculturation process on e-commerce acceptance. Structural equation modelling is employed to test three research models: Technology Acceptance Model, Theory of Planned Behaviour Model and Motivational Model. The findings show that attitudes towards e-commerce change in relation to the perception of control and the influence of subjective norms, which impact intentions to use e-commerce before movement to a host country’s culture. However, its effect diminishes after the exposure to the influence of a host culture. This is the first study to demonstrate the existence of the effect of acculturation process on mingling and migrating consumers and their changing attitudes towards e-commerce acceptance.

Item Type:	Article
Uncontrolled Keywords:	technology acceptance,e-commerce,acculturation,culture,europe
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
UEA Research Groups:	Faculty of Social Sciences > Research Groups > Marketing, Entrepreneurship and Business Strategy (former - to 2019) Faculty of Social Sciences > Research Groups > Marketing
Depositing User:	Pure Connector
Date Deposited:	07 Jun 2018 09:30
Last Modified:	22 Oct 2022 03:50
URI:	https://ueaeprints.uea.ac.uk/id/eprint/67316
DOI:	10.1108/IMDS-11-2017-0509

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