Deller, David, Giulietti, Monica, Loomes, Graham, Waddams Price, Catherine, Moniche Bermejo, Ana and Jeon, Joo Young (2017) Switching Energy Suppliers: It’s Not All About the Money.

Full text not available from this repository. (Request a copy)

Abstract

Liberalised retail energy markets present an apparent puzzle: when offered the chance to buy a homogeneous product at a lower price, many consumers appear to leave ‘money on the table’. We observe the decisions made by over 7,000 consumers in a collective switching exercise and find that seemingly suboptimal consumer behaviour may be understood better if a sufficiently rich range of non-monetary ‘switching costs’ are identified. We discuss some policy implications for the expectations of consumer response in designing and regulating markets.

Item Type:	Article
Faculty \ School:	Faculty of Social Sciences > Norwich Business School Faculty of Social Sciences > School of Economics
Related URLs:	http://competitionpolicy.ac.uk/documents...
Depositing User:	Pure Connector
Date Deposited:	26 Aug 2017 05:09
Last Modified:	19 Nov 2020 00:20
URI:	https://ueaeprints.uea.ac.uk/id/eprint/64687
DOI:

Actions (login required)

View Item