Innovative working behavior and stress as a response to role overload and role ambiguity

De Jong, Simon B. and Janssen, Onne (2005) Innovative working behavior and stress as a response to role overload and role ambiguity. Gedrag & Organisatie, 18 (2). pp. 66-82. ISSN 0921-5077

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Abstract

This research develops and tests the hypothesis that role ambiguity strengthens the positive relationship between role overload and innovative work behavior, whereas role clarity (i.e. less role ambiguity) weakens this relationship. Furthermore, it is presumed that role overload is positively related to stress regardless of the level of role ambiguity. The results of a survey study, involving 101 employees of a Dutch healthcare insurance company, showed that role overload was indeed positively related with innovative work behavior when employees experience a high level of role ambiguity, whereas this relationship did not occur when employees experienced the role clarity. In addition, role ambiguity did not appear to have a moderating influence on the positive relationship between role overload and stress. The results are discussed in the context of the Job Demand-Control-model and recent findings in literature on innovation.

Item Type:	Article
Additional Information:	This article is available in Dutch and English. Its Dutch title is "Innovatief werkgedrag en stress als reacties op roloverlading en rolambiguïteit"
Uncontrolled Keywords:	role overload,role ambiguity,innovatitve work behavior,stress
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
Depositing User:	Pure Connector
Date Deposited:	05 Jul 2016 07:03
Last Modified:	02 Mar 2023 10:30
URI:	https://ueaeprints.uea.ac.uk/id/eprint/59650
DOI:

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