From social context and resilience to performance through job satisfaction: A multilevel study over time

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Meneghel, Isabella, Borgogni, Laura, Miraglia, Mariella, Salanova, Marisa and Martínez, Isabel (2016) From social context and resilience to performance through job satisfaction: A multilevel study over time. Human Relations, 69 (11). pp. 2047-2067. ISSN 0018-7267

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Abstract

Giving the crucial role of organizational context in shaping individual attitudes and behaviors at work, in this research we studied the effects of collective work-unit Perceptions of Social Context (PoSC) on individual work resilience and two key individual outcomes: job satisfaction and job performance as rated by the supervisor. We theorized that collective PoSC act as antecedents of individual variables, and that individual job satisfaction mediates the relationship between collective PoSC and job performance, and between work resilience and job performance over time. A sample of 305 white-collar employees, clustered in 67 work-units, participated in the study. Hierarchical linear modeling highlighted that collective PoSC are significant related to individual work resilience. Moreover, results showed that individual job satisfaction fully mediates the relationship between collective PoSC and individual job performance and the relationship between individual work resilience and individual job performance. At a practical level, results suggest that interventions on collective PoSC may increase work resilience, job satisfaction and job performance over time at the individual level.

Item Type:	Article
Uncontrolled Keywords:	hierarchical linear modeling,job satisfaction,perceptions of social context,performance,resilience
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
Depositing User:	Pure Connector
Date Deposited:	05 May 2016 12:00
Last Modified:	21 Oct 2022 04:31
URI:	https://ueaeprints.uea.ac.uk/id/eprint/58585
DOI:	10.1177/0018726716631808

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