Consumers’ adoption of information services

McKenna, Brad ORCID: https://orcid.org/0000-0002-2219-7508, Tuunanen, Tuure and Gardner, Lesley (2013) Consumers’ adoption of information services. Information & Management, 50 (5). pp. 248-257. ISSN 0378-7206

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Abstract

This paper reports on a design science research study that seeks to investigate how information service components affect consumers’ potential adoption of such services. More specifically, the paper develops a conceptual model that uses the theory of organizational information services (TOIS) and the unified theory of acceptance and use of technology (UTAUT) as a basis. The results indicate that individual constructs can be linked to service components. In turn, this result can potentially be instrumental in progress toward a deeper understanding of consumers’ adoption of information services and how this affects the development of such services and systems that support them.

Item Type:	Article
Uncontrolled Keywords:	theory of organizational information services,service components,consumer,adoption,unified theory of acceptance and use of technology
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
UEA Research Groups:	Faculty of Social Sciences > Research Groups > Innovation, Technology and Operations Management
Depositing User:	Pure Connector
Date Deposited:	23 Mar 2016 17:00
Last Modified:	31 Oct 2022 11:31
URI:	https://ueaeprints.uea.ac.uk/id/eprint/58018
DOI:	10.1016/j.im.2013.04.004

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