Negotiating the boundary between paid and unpaid hospice workers: A qualitative study of how hospice volunteers understand their work

Field-Richards, Sarah E. and Arthur, Antony (2012) Negotiating the boundary between paid and unpaid hospice workers: A qualitative study of how hospice volunteers understand their work. American Journal of Hospice and Palliative Medicine, 29 (8). pp. 627-631. ISSN 1049-9091

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Abstract

Objective: To explore the nurse–volunteer relationship in a day hospice. Method: Underpinned by an interpretive approach, face-to-face semistructured interviews were conducted with 12 day hospice volunteers. Findings: The nature and dynamics of the relationship between nursing staff and volunteers within the day hospice were characterized by increasing formality and changes in the division of labor, which challenged smooth working relationships. Conclusions: Volunteers see their role as becoming increasingly formalized partly as a response to increasing administrative demands on hospice nurses. The willingness of volunteers to take on new roles is variable. For volunteers to feel secure and valued and working relationships to remain strong, the process of how boundaries between paid and unpaid workers are negotiated needs to be transparent.

Item Type:	Article
Uncontrolled Keywords:	hospice,end of life care,volunteers,working relationships,quallitative data,interviews
Faculty \ School:
UEA Research Groups:	Faculty of Medicine and Health Sciences > Research Groups > Health in Later Life (former - to 2017) Faculty of Medicine and Health Sciences > Research Groups > Dementia & Complexity in Later Life
Depositing User:	Pure Connector
Date Deposited:	23 Oct 2013 20:30
Last Modified:	04 Jul 2023 16:30
URI:	https://ueaeprints.uea.ac.uk/id/eprint/43628
DOI:	10.1177/1049909111435695

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