The Measurement of Customer-Firm Relationships Value: Evidences from the Service Industry

Raffoni, Anna and Silvi, R. (2009) The Measurement of Customer-Firm Relationships Value: Evidences from the Service Industry. In: Abstract accepted at 5th Conference on Performance Measurement and Management Control, 2009-09-23 - 2009-09-25.

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Item Type:	Conference or Workshop Item (Paper)
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
Depositing User:	Elle Green
Date Deposited:	16 May 2012 10:04
Last Modified:	26 Sep 2021 00:30
URI:	https://ueaeprints.uea.ac.uk/id/eprint/38798
DOI:

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