CRM in the Government Context - strategies, operational challengesand current environment

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Batista, Luciano (2007) CRM in the Government Context - strategies, operational challengesand current environment. In: Sharing Good Practice in Customer Relationship Management Strategies and Processes in HE, 2007-06-26.

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Item Type:	Conference or Workshop Item (Paper)
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
Depositing User:	Luciano Campos Batista
Date Deposited:	17 Apr 2012 08:10
Last Modified:	15 Dec 2022 17:30
URI:	https://ueaeprints.uea.ac.uk/id/eprint/38706
DOI:

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