Batista, Luciano (2007) CRM in the Government Context - strategies, operational challengesand current environment. In: Sharing Good Practice in Customer Relationship Management Strategies and Processes in HE, 2007-06-26.
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Item Type: | Conference or Workshop Item (Paper) |
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Faculty \ School: | Faculty of Social Sciences > Norwich Business School |
Depositing User: | Luciano Campos Batista |
Date Deposited: | 17 Apr 2012 08:10 |
Last Modified: | 15 Dec 2022 17:30 |
URI: | https://ueaeprints.uea.ac.uk/id/eprint/38706 |
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