CRM in the Government Context - strategies, operational challengesand current environment

Tools

Batista, Luciano (2007) CRM in the Government Context - strategies, operational challengesand current environment. In: Sharing Good Practice in Customer Relationship Management Strategies and Processes in HE, 2007-06-26.

[thumbnail of JISC_CRM_Presentation.pdf]
Preview
 PDF (JISC_CRM_Presentation.pdf) - Published Version
Download (140kB) | Preview
Item Type: Conference or Workshop Item (Paper)
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Depositing User: Luciano Campos Batista
Date Deposited: 17 Apr 2012 08:10
Last Modified: 29 Jan 2025 00:01
URI: https://ueaeprints.uea.ac.uk/id/eprint/38706
DOI:

Downloads

Downloads per month over past year

Actions (login required)

View Item View Item