Batista, Luciano (2009) Foreword. In: Customer Knowledge Management: People, Processes, and Technology. Premier Reference Source . IGI Global. ISBN 9781605662589

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Item Type: Book Section
Faculty \ School: Faculty of Social Sciences > Norwich Business School
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Depositing User: Luciano Campos Batista
Date Deposited: 12 Apr 2012 07:55
Last Modified: 03 Jul 2020 23:28
DOI: 10.4018/978-1-60566-258-9

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