Batista, Luciano (2009) Foreword. In: Customer Knowledge Management: People, Processes, and Technology. Premier Reference Source . IGI Global. ISBN 9781605662589
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| Item Type: | Book Section |
|---|---|
| Faculty \ School: | Faculty of Social Sciences > Norwich Business School |
| Related URLs: | |
| Depositing User: | Luciano Campos Batista |
| Date Deposited: | 12 Apr 2012 07:55 |
| Last Modified: | 11 Oct 2025 10:16 |
| URI: | https://ueaeprints.uea.ac.uk/id/eprint/38692 |
| DOI: | 10.4018/978-1-60566-258-9 |
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