The Effects of Justice Factors and Needs for Cognitions on the Consumer-Satisfaction in Company-Complaint-Handling

Choi, N and Kim, Young (2000) The Effects of Justice Factors and Needs for Cognitions on the Consumer-Satisfaction in Company-Complaint-Handling. The Journal of Daehan Association of Business Administration, 24 (June).

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Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Depositing User: Young Ah Kim
Date Deposited: 19 May 2011 15:35
Last Modified: 23 Jul 2020 23:32
URI: https://ueaeprints.uea.ac.uk/id/eprint/31112
DOI:

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