The determinants of retail productivity: A critical review of the evidence

Higón, Dolores Añón, Bozkurt, Ödül, Clegg, Jeremy, Grugulis, Irena, Salis, Sergio, Vasilakos, Nicholas ORCID: https://orcid.org/0000-0003-3279-2885 and Williams, Allan M. (2010) The determinants of retail productivity: A critical review of the evidence. International Journal of Management Reviews, 12 (2). pp. 201-217. ISSN 1468-2370

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Abstract

This paper discusses the literature on the established determinants of productivity in the retail sector. It also draws attention to some neglected strands of research which provide useful insights into strategies that could allow productivity enhancements in this area of the economy. To date, very few attempts have been made to integrate different specialisms in order to explain what drives productivity in retail. Here this paper rectifies this omission by putting together studies from economics, geography, knowledge management and employment studies. It is the authors’ view that quantitative studies of retail productivity should focus on total factor productivity in retailing as the result of competition/composition effects, planning regulations, information and communications technology, the multinational operation element and workforce skills. Further, the fact that retail firms possess advantages that are transferable between locations suggests that investment in strategies enhancing the transfer of explicit and tacit knowledge between and within businesses are crucial to achieve productivity gains.

Item Type:	Article
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
UEA Research Groups:	Faculty of Social Sciences > Research Groups > Responsible Business Regulation Group Faculty of Social Sciences > Research Centres > Centre for Competition Policy University of East Anglia Schools > Faculty of Science > Tyndall Centre for Climate Change Research Faculty of Science > Research Centres > Tyndall Centre for Climate Change Research
Depositing User:	Nicholas Vasilakos
Date Deposited:	12 Apr 2011 18:10
Last Modified:	15 Jun 2023 23:46
URI:	https://ueaeprints.uea.ac.uk/id/eprint/29138
DOI:	10.1111/j.1468-2370.2009.00258.x

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