Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) in adults: a qualitative study of perspectives from professional practice

Horton, Simon, Poland, Fiona, Kale, Swati, Drachler, Maria de Lourdes, De Carvalho Leite, JC, Mcarthur, Maggie A, Campion, Peter D, Pheby, Derek and Nacul, Luis (2010) Chronic Fatigue Syndrome/Myalgic Encephalomyelitis (CFS/ME) in adults: a qualitative study of perspectives from professional practice. BMC Family Practice, 11 (1). ISSN 1471-2296

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Abstract

Background Chronic fatigue syndrome/myalgic encephalomyelitis (CFS/ME) can cause profound and prolonged illness and disability, and poses significant problems of uncertainty for healthcare professionals in its diagnosis and management. The aim of this qualitative study was to explore the nature of professional 'best practice' in working with people with CFS/ME. Methods The views and experiences of health care practitioners (HCPs) were sought, who had been judged by people with CFS/ME themselves to have been particularly helpful and effective. Qualitative semi-structured interviews following a topic guide were carried out with six health care practitioners. Interviews were audio-recorded, transcribed and subject to thematic analysis. Results Five main themes were developed: 1) Diagnosis; 2) Professional perspectives on living with CFS/ME; 3) Interventions for treatment and management; 4) Professional values and support for people with CFS/ME and their families; 5) Health professional roles and working practices. Key findings related to: the diagnostic process, especially the degree of uncertainty which may be shared by primary care physicians and patients alike; the continued denial in some quarters of the existence of CFS/ME as a condition; the variability, complexity, and serious impact of the condition on life and living; the onus on the person with CFS/ME to manage their condition, supported by HCPs; the wealth of often conflicting and confusing information on the condition and options for treatment; and the vital role of extended listening and trustful relationships with patients. Conclusions While professional frustrations were clearly expressed about the variability of services both in primary and specialist care and continuing equivocal attitudes to CFS/ME as a condition, there were also strong positive messages for people with CFS/ME where the right services are in place. Many of the findings from these practitioners seen by their patients as helping them more effectively, accord with the existing literature identifying the particular importance of listening skills, respect and trust for establishing a therapeutic relationship which recognises key features of the patient trajectory and promotes effective person-centred management of this complex condition. These findings indicate the need to build such skills and knowledge more systematically into professional training informed by the experience of specialist services and those living with the condition.

Item Type: Article
Additional Information: © Horton et al; licensee BioMed Central Ltd. 2010 This article is published under license to BioMed Central Ltd. This is an Open Access article distributed under the terms of the Creative Commons Attribution License (http://​creativecommons.​org/​licenses/​by/​2.​0), which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
Faculty \ School: Faculty of Medicine and Health Sciences > Allied Health Professions
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Depositing User: Rhiannon Harvey
Date Deposited: 16 Mar 2011 12:03
Last Modified: 21 Apr 2020 17:13
URI: https://ueaeprints.uea.ac.uk/id/eprint/26356
DOI: 10.1186/1471-2296-11-89

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