The experiences of people with dementia and their informal carers of long-term condition reviews in primary care: A qualitative study

Cole, Jennifer, Hanson, Sarah, Hornberger, Michael and Parretti, Helen M. (2026) The experiences of people with dementia and their informal carers of long-term condition reviews in primary care: A qualitative study. Health & Social Care in the Community, 2026 (1). ISSN 0966-0410

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Abstract

Multimorbidity (having more than one long term condition) is common for people with dementia and leads to increased healthcare needs and poorer outcomes for those individuals and also their informal carers. In the UK, part of the management of co-morbidities occurs through annual long-term condition reviews in primary care. To date there has been little research on the experiences of people with dementia and their informal carers with regards to these reviews. A qualitative study of people with dementia and informal carers recruited across England was undertaken, exploring their experiences of long-term condition reviews in primary care. Semi-structured interviews with 16 participants (two people with dementia, 10 informal carers and two informal carer/people with dementia dyads) were conducted via telephone and the principles of Reflexive Thematic Analysis used to analyse the data. We identified four main themes from the data: 1) What matters to people (identifying and meeting both medical and holistic needs) 2) The experience of the review (the wide range of experiences) 3) The importance of communication (the desire for better communication) and 4) The involvement of people with dementia and carers in decisions (their wish to be involved, the lack of opportunity for this and how this reduces shared decision making and patient-lead care). Our findings suggest that current long-term condition reviews are frequently not meeting the needs of people with dementia and their informal carers. Initial strategies to improve long-term condition review should include ensuring that patients and informal carers (including for informal carers of people with dementia in residential homes) are able to participate in the reviews. Further research with key stakeholders is now needed to improve our understanding of current organisational and clinician perspectives and to aid in optimising long-term condition reviews.

Item Type: Article
Uncontrolled Keywords: annual review,dementia,informal carers,multimorbidity,primary healthcare,qualitative research,public health, environmental and occupational health,health policy,social sciences (miscellaneous),sociology and political science ,/dk/atira/pure/subjectarea/asjc/2700/2739
Faculty \ School: Faculty of Medicine and Health Sciences > Norwich Medical School
Faculty of Medicine and Health Sciences > School of Health Sciences
UEA Research Groups: Faculty of Medicine and Health Sciences > Research Centres > Norwich Institute for Healthy Aging
Faculty of Medicine and Health Sciences > Research Centres > Public Health
Faculty of Medicine and Health Sciences > Research Groups > Nutrition and Preventive Medicine
Faculty of Medicine and Health Sciences > Research Groups > Health Promotion
Faculty of Medicine and Health Sciences > Research Groups > Mental Health
Faculty of Medicine and Health Sciences > Research Centres > Mental Health and Social Care (fka Lifespan Health)
Faculty of Science > Research Groups > Norwich Epidemiology Centre
Faculty of Medicine and Health Sciences > Research Groups > Norwich Epidemiology Centre
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Depositing User: LivePure Connector
Date Deposited: 20 Feb 2026 09:30
Last Modified: 26 Feb 2026 14:30
URI: https://ueaeprints.uea.ac.uk/id/eprint/101993
DOI: 10.1155/hsc/8897961

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