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ToolsSokhi, Jeremy, May, Gemma and Whitbourn, Dawn (2025) Student views on a Medicines Information department simulation for final year MPharm undergraduates:Monash Pharmacy Education Symposium Abstracts 2024. Pharmacy Education, 25 (3). p. 4. ISSN 1560-2214
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Background: Medicines Information (MI) departments in the UK provide advice on medication related queries to healthcare professionals and the public. Working in MI requires effective clinical, communication, teamworking and leadership skills to provide timely evidence-based advice which ensures the safe and effective use of medicines. A high-fidelity simulation was developed for final year MPharm students which aimed to mimic a busy MI department with success reliant on utilisation of these skills. Methods: Students were divided into two teams of 5, each tasked with managing their own MI department. During the 3-hour simulation, each department received 12 enquiries from a variety of health professionals and patients, role-played by staff via telephone, email and in-person. Students were advised in advance to consider how they would organise their team and individual roles and responsibilities, including nominating a team leader. For each enquiry, staff completed a satisfaction survey, and score updates were provided throughout the simulation to introduce a competitive element. A focus group was conducted with student participants to explore opinions on what worked well, what could be improved and the impact on their learning. Results: A thematic analysis identified three themes: realism, management and teamwork, and preparation for practice. Students liked the variety of problems and the randomness of their timing which they felt was realistic and challenging. They did not see management as integral to the task at the outset, however there was evidence of a change in approach as the simulation progressed. It was felt that the session supported development of research and communication skills and was an opportunity to apply clinical knowledge. Students said they would like more enquiries added. Conclusion: The MI simulation was well received and has since been developed to include more enquiries, some of which are presented via videocall. Additional guidance is also provided to encourage students to consider team organisation and allocate roles and responsibilities in advance.
| Item Type: | Article |
|---|---|
| Faculty \ School: | Faculty of Science > School of Chemistry, Pharmacy and Pharmacology Faculty of Science |
| UEA Research Groups: | Faculty of Science > Research Groups > Innovations in Pharmacy Education Faculty of Science > Research Groups > Patient Care |
| Depositing User: | LivePure Connector |
| Date Deposited: | 12 Nov 2025 12:30 |
| Last Modified: | 16 Nov 2025 06:30 |
| URI: | https://ueaeprints.uea.ac.uk/id/eprint/100960 |
| DOI: | 10.46542/pe.2025.253.154 |
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