Business failure experience and digitalization in micro and small enterprises in emerging markets: The role of knowledge exploitation capabilities

Issah, Wunnam, Iddrisu, Abdul-Rashid and Iddrisu, Abdul-Majeed (2025) Business failure experience and digitalization in micro and small enterprises in emerging markets: The role of knowledge exploitation capabilities. Innovation and Development. ISSN 2157-930X

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Abstract

This study offers new insights into the association between business failure experience and digitalization in emerging markets. The study also provides contextual evidence about the extent to which micro and small enterprises can leverage knowledge exploitation capabilities for digitalization in resource-constrained economies, where micro and small enterprises are the most ubiquitous form of business entities. Using a survey dataset of 274 firms from Ghana, the study finds a negative association between learning from business failure experience and digitalization. This relationship is attenuated by knowledge exploitation capabilities. This study contributes to the literature on digitalization in emerging markets as well as the knowledge-based theory of the firm. We provide implications for managerial practice, noting that managers with prior entrepreneurial failure experience should focus on developing and leveraging knowledge capabilities to achieve a successful digitalization drive.

Item Type:	Article
Uncontrolled Keywords:	digitalization,micro and small enterprises,emerging markets,knowledge exploitation capabilities,business failure experience,geography, planning and development,cultural studies,education,development,political science and international relations,sociology and political science,sdg 8 - decent work and economic growth,sdg 9 - industry, innovation, and infrastructure ,/dk/atira/pure/subjectarea/asjc/3300/3305
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
UEA Research Groups:	Faculty of Social Sciences > Research Groups > Strategy and Entrepreneurship
Related URLs:	http://www.scopus.com/inward/record.url?...
Depositing User:	LivePure Connector
Date Deposited:	11 Aug 2025 09:30
Last Modified:	01 Sep 2025 00:29
URI:	https://ueaeprints.uea.ac.uk/id/eprint/100121
DOI:	10.1080/2157930X.2025.2547466

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