Tell me about your culture, to predict your tourism activity preferences and evaluations: Cross-country evidence based on user-generated content

Ji, Guang Meng, Cheah, Jun-Hwa ORCID: https://orcid.org/0000-0001-8440-9564, Sigala, Marianna, Ng, Siew Imm and Choo, Wei Chong (2023) Tell me about your culture, to predict your tourism activity preferences and evaluations: Cross-country evidence based on user-generated content. Asia Pacific Journal of Tourism Research, 28 (10). pp. 1052-1070. ISSN 1094-1665

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Abstract

This study extracts user-generated content from Tripadvisor to understand the relation between national culture with tourists’ preferences and evaluations of activities at destinations. Travel reviews were analyzed to measure the tourists’ preferences for three types of tourism activities using machine learning methods. Multiple regression analysis was used to investigate the relations between Hofstede's cultural dimensions, tourists’ preference and evaluation of tourism activities. Findings show that national culture significantly relates to tourists’ preferences for only one type of activity (i.e. participatory), while it does significantly relate to tourists’ evaluations of all three types of tourism activity (sightseeing, participatory, and ancillary activity). Tourists’ cultural dimensions are found to have differential relations with tourists’ evaluations of tourism activities. Power distance, individualism, and masculinity have positive relationships with tourist evaluation. Conversely, uncertainty avoidance, long-term orientation, and indulgence are negatively related to tourist evaluation. The study concludes by discussing the theoretical and practical implications.

Item Type: Article
Additional Information: Data availability statement: Data is available on request from the authors.
Uncontrolled Keywords: hofstede's cultural dimensions,online reviews,tourism activities,tourist evaluation,tourist preference,user-generated content,geography, planning and development,tourism, leisure and hospitality management ,/dk/atira/pure/subjectarea/asjc/3300/3305
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Related URLs:
Depositing User: LivePure Connector
Date Deposited: 10 Jan 2025 01:01
Last Modified: 13 Jan 2025 01:02
URI: https://ueaeprints.uea.ac.uk/id/eprint/98159
DOI: 10.1080/10941665.2023.2283599

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