The use and measurement of communication self-efficacy techniques in a UK undergraduate accounting course

Roberts, Martin, Shah, Neeta S., Mali, Dafydd ORCID: https://orcid.org/0000-0003-3582-2429, Arquero, Jose L., Joyce, John and Hassall, Trevor (2023) The use and measurement of communication self-efficacy techniques in a UK undergraduate accounting course. Accounting Education, 32 (6). pp. 735-763. ISSN 0963-9284

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Abstract

This research contributes to helping educational establishments across the world develop self-efficacy techniques to improve communication skills within an accounting course design and other disciplines. This paper asks the research question: Does self-efficacy enhances accounting students’ communication ability? Previous research has identified the business community requiring accountants to display high levels of communication ability. However, despite many deliberate pedagogical interventions over the years, communication skills are lacking in graduating accounting students. This paper describes a new approach of deliberate self-efficacy interventions in one UK university’s undergraduate accounting curriculum to improve accounting students’ communication ability. In addition, a self-efficacy framework of Stone and Bailey [(2007). Team conflict self-efficacy and outcome expectancy of business students. Journal of Education for Business, 82(5), 258–266. https://doi.org/10.3200/JOEB.82.5.258-266.] is developed to model communication self-efficacy, outcome expectancy and behavioral intentions of the students. The data consists of the results of 131 first-year accounting students, and this paper contributes by helping to pinpoint two self-efficacy techniques to improving students’ communication skills: ‘personal mastery’ and ‘mentor support’.

Item Type: Article
Additional Information: Publisher Copyright: © 2022 The Author(s). Published by Informa UK Limited, trading as Taylor & Francis Group.
Uncontrolled Keywords: accounting education,accounting students,communication,communication self-efficacy,self-efficacy,accounting,education ,/dk/atira/pure/subjectarea/asjc/1400/1402
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Related URLs:
Depositing User: LivePure Connector
Date Deposited: 23 Aug 2024 09:30
Last Modified: 04 Dec 2024 01:41
URI: https://ueaeprints.uea.ac.uk/id/eprint/96344
DOI: 10.1080/09639284.2022.2113108

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