Institutional isomorphism and performance management: exploring the linkage and relationship in English social housing

Manville, Graham ORCID: https://orcid.org/0000-0003-4341-1363 and Greatbanks, Richard (2023) Institutional isomorphism and performance management: exploring the linkage and relationship in English social housing. Housing Studies. ISSN 1466-1810

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Abstract

This paper investigates institutional isomorphism within English social housing through the theoretical lens of strategic performance management. By employing a multiple case study analysis, we uncover how external isomorphic pressures are sensed within the organization as a strategic dissonance through its strategic performance management system. Housing Associations (HAs) need to respond to these ‘sensed’ external changes by adapting their internal strategic performance management, which are then measured and reported in a rapidly changing external environment. We argue that by focusing on changes in managing performance, organizational performance can become a lens by which the internalization of isomorphic pressures in social housing can be studied. A conceptual framework for social housing has been developed to study how HAs manage their performance in a rapidly changing context.

Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
UEA Research Groups: Faculty of Social Sciences > Research Groups > Strategy and Entrepreneurship
Faculty of Social Sciences > Research Groups > Marketing
Depositing User: LivePure Connector
Date Deposited: 18 May 2023 10:30
Last Modified: 21 Jul 2024 10:31
URI: https://ueaeprints.uea.ac.uk/id/eprint/92090
DOI: 10.1080/02673037.2023.2217769

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