“Thinking about thinking aloud”:An investigation of think-aloud methods in usability testing

Alhadreti, Obead and Mayhew, Pam (2016) “Thinking about thinking aloud”:An investigation of think-aloud methods in usability testing. In: 30th International BCS Human Computer Interaction Conference, HCI 2016, 2016-07-11 - 2016-07-15.

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Usability has become an imperative aspect of survival on the web, thus, it has always been considered as a crucial aspect of web design. This paper presents the results of a study that compared two think-aloud usability testing methods: the concurrent think-aloud and the retrospective think-aloud methods. Data from task performance, testing experience, and usability problems were collected from 40 participants equally distributed between the two think-aloud conditions. The results found that while the thinking aloud method had no impact on task performance and participants testing experience, participants using the concurrent think-aloud method detected a larger number of minor problems with the test interface than participants using the retrospective think-aloud method. These findings suggest a reason for preferring the concurrent think-aloud method to the retrospective one.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: think-aloud protocols,usability testing,user studies,artificial intelligence,computer networks and communications,human-computer interaction ,/dk/atira/pure/subjectarea/asjc/1700/1702
Faculty \ School: Faculty of Science > School of Computing Sciences
UEA Research Groups: Faculty of Science > Research Groups > Smart Emerging Technologies
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Depositing User: LivePure Connector
Date Deposited: 28 May 2020 23:47
Last Modified: 22 Oct 2022 23:41
URI: https://ueaeprints.uea.ac.uk/id/eprint/75356

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