The Other side of ‘us’: Alterity construction and identification work in the context of planned change

Skovgaard-Smith, Irene, Soekijad, Maura and Down, Simon (2020) The Other side of ‘us’: Alterity construction and identification work in the context of planned change. Human Relations, 73 (11). pp. 1583-1606. ISSN 0018-7267

Full text not available from this repository. (Request a copy)

Abstract

How do we use the Other to make sense of who we are? A common assumption is that people positively affirm social identities by excluding an inferior Other. This article challenges that restricted notion by focusing on the variation and situational fluidity of alterity construction (othering) in identification work. Based on an ethnographic study of a change project in a public hospital, we examine how nurses, surgeons, medical secretaries, and external management consultants constructed Others/otherness. Depending on micro-situations, different actors reciprocally differentiated one another horizontally and/or vertically, and some also appropriated otherness in certain situations by either crossing boundaries or by collapsing them. The article contributes to theorizing on identification work and its consequences by offering a conceptualization of the variety of othering in everyday interaction. It further highlights relational agency in the co-construction of social identities/alterities. Through reciprocal othering, ‘self’ and ‘other’ mutually construct one another in interaction, enabled and constrained by structural contexts while simultaneously taking part in constituting them. As such, othering plays a key role in organizing processes that involve encounters and negotiations between different work- and occupational groups.

Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Related URLs:
Depositing User: LivePure Connector
Date Deposited: 05 Mar 2020 09:04
Last Modified: 09 Oct 2020 23:56
URI: https://ueaeprints.uea.ac.uk/id/eprint/74425
DOI: 10.1177/0018726719872525

Actions (login required)

View Item View Item