Inter-organizational governance and trilateral trust building: a case study of crowdsourcing-based open innovation in China

Guo, Wenbo, Feng, Jing Betty, McKenna, Brad and Zhang, Pengzhu (2017) Inter-organizational governance and trilateral trust building: a case study of crowdsourcing-based open innovation in China. Asian Business & Management, 16 (3). 187–207. ISSN 1472-4782

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Abstract

In a case study of a Chinese crowdsourcing intermediary, we explore the impact of inter-organizational governance on trilateral trust-building. We show that formal control and relational governance mechanisms are essential for swift and knowledge-based trust in R&D crowdsourcing. The case also indicates that Chinese businesses continue to use guanxi (informal personal connections) as a relational and contingent mechanism to maintain affect-based trust, but guanxi is shown to inhibit the growth of Internet-based crowdsourcing for open innovation in China.

Item Type: Article
Uncontrolled Keywords: guanxi ,chinese context,crowdsourcing,open innovation,r&d,trust
Faculty \ School: Faculty of Social Sciences > Norwich Business School
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Depositing User: Pure Connector
Date Deposited: 09 May 2017 05:08
Last Modified: 17 Mar 2020 23:20
URI: https://ueaeprints.uea.ac.uk/id/eprint/63411
DOI: 10.1057/s41291-017-0019-1

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