Improving supply chain social responsibility through supplier development

Zhang, Min, Pawar, Kulwant and Bhardwaj, Saurabh (2017) Improving supply chain social responsibility through supplier development. Production Planning & Control, 28 (6-8). pp. 500-511. ISSN 0953-7287

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Corporate social responsibility (CSR) emphasizes that the entire supply chain of a company should protect natural environment and contribute to social well-being in a tangible way. This study aims to clarify the effects of supplier development practices on supply chain social responsibility. The investigation uses a qualitative case study approach and empirically explores how to develop supplier’s CSR capabilities in a pharmaceutical supply chain. The results indicate that manufacturers can apply supplier development practices, including standard operating procedures (SOPs), audits, collaboration, and training, to develop supply chain social responsibility. SOPs and audits are indirect supplier development practices that are designed in response to institutional pressures, and collaboration and training are direct supplier development practices that provide resources for bridging supplier’s CSR capability gaps. In addition, the indirect and direct supplier development practices positively influence each other and they are complementary in enhancing supply chain social responsibility. The findings improve extant knowledge on how to incorporate CSR into supply chain management processes.

Item Type: Article
Uncontrolled Keywords: corporate social responsibility,supplier development,pharmaceutical supply chain ,sdg 12 - responsible consumption and production ,/dk/atira/pure/sustainabledevelopmentgoals/responsible_consumption_and_production
Faculty \ School: Faculty of Social Sciences > Norwich Business School
UEA Research Groups: Faculty of Social Sciences > Research Groups > Innovation, Technology and Operations Management
Depositing User: Pure Connector
Date Deposited: 30 Mar 2017 00:41
Last Modified: 22 Oct 2022 01:32
DOI: 10.1080/09537287.2017.1309717


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