Management Challenges for DevOps Adoption within UK SMEs

Jones, Stephen, Noppen, Joost and Lettice, Fiona ORCID: (2016) Management Challenges for DevOps Adoption within UK SMEs. In: Proceedings of the 2nd International Workshop on Quality-Aware DevOps. UNSPECIFIED, pp. 7-11.

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The DevOps phenomenon is gathering pace as more UK organisations seek to leverage the benefits it can potentially bring to software engineering functions. However substantial organisational change is inherent to adopting DevOps, especially where there are prior and established methods. As part of a wider piece of doctoral research investigating the management challenges of DevOps adoption, we present early findings of a six month qualitative diary study following the adoption of DevOps within a UK based SME with over 200 employees. We find that within our case study organisation, the DevOps approach is being adopted for the development of a new system used both internally and by customers. DevOps, conceptually, appears to be generally well regarded, but in reality is proving difficult to fully adopt. This difficulty is down to a combination of necessity in maintaining a legacy system, lack of senior management buy-in, managerial structure and resistance. Additionally, we are finding evidence of job crafting, especially with the software developers. Taken together, we put forward the argument that DevOps is an interdisciplinary topic which would greatly benefit from further management and potentially psychology oriented research attention.

Item Type: Book Section
Uncontrolled Keywords: devops,management challenges,united kingdom,sme,case study
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Faculty of Science > School of Computing Sciences
UEA Research Groups: Faculty of Social Sciences > Research Groups > Innovation, Technology and Operations Management
Depositing User: Pure Connector
Date Deposited: 27 May 2016 16:01
Last Modified: 21 Mar 2023 09:35
DOI: 10.1145/2945408.2945410


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