The role of brand destination experience in determining revisit intention

Mattsson, Jan, Barnes, Stuart and Sørensen, Flemming (2011) The role of brand destination experience in determining revisit intention. In: Australian and New Zealand Marketing Academy Conference, 2011-11-28 - 2011-11-30.

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Destination branding has developed considerably as a topic area in the last decade with numerous conceptualizations focusing on different aspects of the brand. However, a unified view has not yet emerged. This paper examines destination branding via a new conceptualization, brand destination experience, which provides a more holistic and unified view of the brand destination. The research uses a logistic regression model to determine the role of satisfaction and brand experience in determining revisit intentions. The study also examines differences among subgroups and four brand experience sub-constructs. The findings suggest that brand experience is an important determinant of revisit intentions, but that there is variation among respondent groups. The paper rounds off with conclusions and implications for research and practice.

Item Type: Conference or Workshop Item (Paper)
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Depositing User: Pure Connector
Date Deposited: 12 Jan 2016 14:03
Last Modified: 19 Sep 2021 00:32

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