Work-related factors influencing doctors search behaviors and trust toward medical information resources

Kostagiolas, P., Korfiatis, N., Kourouthanasis, P. and Alexias, G. (2014) Work-related factors influencing doctors search behaviors and trust toward medical information resources. International Journal of Information Management, 34 (2). pp. 80-88. ISSN 0268-4012

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Abstract

Regulation of clinical practice is a characteristic aspect of the medical profession. Regardless of whether this regulation derives from government-sourced guidelines or materials from government-sponsored institutions, it results in a high production of information resources (institutional information resources), which are disseminated to the clinical stuff in order to ensure compliance. In that case, the issue of credibility of these information resources might arise, since medical practice is characterized by a high frequency of change. The latter involves a continuous effort on the part of the clinical staff, which is motivated by work-related factors (e.g., need for compliance) or personal motivation (e.g., need for self-improvement). In this study we consider a simple trust model, according to which we assume that perceived trust is a direct antecedent of perceived credibility. We evaluate whether work-related or personal motivating factors influence the relation between perceived credibility and trust toward institutional information sources and how the effect of each factor affects this relation. Findings suggest that work-related factors have a higher impact on the relation between credibility and trust than personal motivation factors, while they are stressing the important role of hospital libraries as a dissemination point for government-sponsored information resources.

Item Type: Article
Uncontrolled Keywords: information exchange,knowledge worker,trust,healthcare
Faculty \ School: Faculty of Social Sciences > Norwich Business School
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Depositing User: Pure Connector
Date Deposited: 10 Dec 2014 16:38
Last Modified: 21 Apr 2020 23:40
URI: https://ueaeprints.uea.ac.uk/id/eprint/51422
DOI: 10.1016/j.ijinfomgt.2013.11.009

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