Information processing: A critical literature review and future research directions

Spickett-Jones, Graham and Kitchen, Philip J. (2003) Information processing: A critical literature review and future research directions. International Journal of Market Research, 45 (1). pp. 73-98. ISSN 1470-7853

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This conceptual paper concerns information processing, and focuses on the methods and mechanisms used by marketers and academics in attempting to explore mental processes, particularly regarding perception and cognitive mapping in relation to marketing communications. The paper reviews the extensive literature in this domain, deriving information and models from a wide variety of disciplines including: 1. cognitive information processing, 2. attitudes and attitudinal change, 3. elaboration and receiver involvement, sub-routines and sub-processors, semiotics, cognitive science and psycholinguistics. The paper concludes by suggesting that each of these disciplines has a role to play in terms of future research direction, and that the field of information processing still provides a rich and fertile basis for significant developments to take place.

Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
UEA Research Groups: Faculty of Social Sciences > Research Groups > Marketing, Entrepreneurship and Business Strategy (former - to 2019)
Depositing User: Anna Flack
Date Deposited: 21 Aug 2012 08:58
Last Modified: 10 Aug 2023 16:30
DOI: 10.1177/147078530304500106

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