Customer Relationship Management: A Capabilities Portfolio Perspective

Plakoyiannaki, Emmanuella and Tzokas, Nikolaos (2002) Customer Relationship Management: A Capabilities Portfolio Perspective. Journal of Database Marketing, 9 (3). pp. 228-237.

Full text not available from this repository.
Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Depositing User: Nicola Secker
Date Deposited: 18 Apr 2011 15:36
Last Modified: 10 Jun 2020 23:48
URI: https://ueaeprints.uea.ac.uk/id/eprint/29562
DOI:

Actions (login required)

View Item View Item