Plakoyiannaki, Emmanuella and Tzokas, Nikolaos (2002) Customer Relationship Management: A Capabilities Portfolio Perspective. Journal of Database Marketing, 9 (3). pp. 228-237.

Full text not available from this repository.

Item Type:	Article
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
Depositing User:	Nicola Secker
Date Deposited:	18 Apr 2011 15:36
Last Modified:	08 Sep 2021 23:53
URI:	https://ueaeprints.uea.ac.uk/id/eprint/29562
DOI:

Actions (login required)

View Item