Customer Relationship Management: A Capabilities Portfolio Perspective
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Plakoyiannaki, Emmanuella and Tzokas, Nikolaos (2002) Customer Relationship Management: A Capabilities Portfolio Perspective. Journal of Database Marketing, 9 (3). pp. 228-237.
Full text not available from this repository.Item Type: | Article |
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Faculty \ School: | Faculty of Social Sciences > Norwich Business School |
Depositing User: | Nicola Secker |
Date Deposited: | 18 Apr 2011 15:36 |
Last Modified: | 08 Sep 2021 23:53 |
URI: | https://ueaeprints.uea.ac.uk/id/eprint/29562 |
DOI: |
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