Delivering Customer Loyalty Schemes in Retailing: Exploring the Employee Dimension

Smith, Andrew, Sparks, Leigh, Hart, Susan and Tzokas, Nikolaos (2004) Delivering Customer Loyalty Schemes in Retailing: Exploring the Employee Dimension. International Journal of Retail and Distribution Management, 32 (4). pp. 178-218.

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Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Depositing User: Nicola Secker
Date Deposited: 18 Apr 2011 15:37
Last Modified: 21 Apr 2020 20:24
URI: https://ueaeprints.uea.ac.uk/id/eprint/29554
DOI:

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