Plakoyiannaki, E., Tzokas, N., Dimitratos, P. and Saren, M. (2008) How Critical is Employee Orientation for Customer Relationship Management? Insights from a Case Study. Journal of Management Studies, 45 (2). pp. 268-293. ISSN 1467-6486
Full text not available from this repository.Item Type: | Article |
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Faculty \ School: | Faculty of Social Sciences > Norwich Business School |
Depositing User: | Nicola Secker |
Date Deposited: | 18 Apr 2011 11:22 |
Last Modified: | 24 Oct 2022 01:03 |
URI: | https://ueaeprints.uea.ac.uk/id/eprint/29527 |
DOI: | 10.1111/j.1467-6486.2007.00740.x |
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