Uses of performance metrics in clinical and managerial networks

Guven-Uslu, Pinar ORCID: (2006) Uses of performance metrics in clinical and managerial networks. Public Money & Management, 26 (2). pp. 95-100. ISSN 1467-9302

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It has been widely argued that strategic change in organizations is best supported by encouraging networks, rather than imposing change bureaucratically. In the NHS, the government has been encouraging clinicians and managers to work together in networks to improve performance. This article shows that this kind of networking is difficult to realize. The author explains where the main problems lie: clinical managerial conflict; top-down approaches to the implementation of benchmarking initiatives; and the inadequacy of the evidence base for comparison.

Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
UEA Research Groups: Faculty of Social Sciences > Research Groups > Accounting & Quantitative Methods
Depositing User: Pinar Guven-Uslu
Date Deposited: 15 Apr 2011 09:42
Last Modified: 09 Feb 2023 16:30
DOI: 10.1111/j.1467-9302.2006.00507.x

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