Segmenting brand value perceptions of consumers in virtual worlds: An empirical analysis using the FIMIX method

Barnes, Stuart J. and Mattsson, Jan (2011) Segmenting brand value perceptions of consumers in virtual worlds: An empirical analysis using the FIMIX method. International Journal of Online Marketing, 1 (1). pp. 1-11. ISSN 2156-1745

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Abstract

Virtual worlds are emerging as a promising new channel for electronic marketing and brand-related activities. However, like Second Life. This paper examines the spectrum of perceptions of consumers of four major real-life brands (Armani, Dell, Mercedes and Hublot) that have established operations in Second Life. A survey was conducted using an avatar survey bot (n=1,039). Using the FIMIX-PLS procedure (Ringle et al., 2009), an axiological measurement instrument for brand value and formative modeling techniques, the authors identify segments of consumers with different perceptions of value for each brand. The analysis shows a clear difficulty in establishing ‘emotional’ rapport with consumers in Second Life.

Item Type: Article
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Depositing User: Stuart Barnes
Date Deposited: 29 Mar 2011 10:41
Last Modified: 15 Aug 2023 15:30
URI: https://ueaeprints.uea.ac.uk/id/eprint/27378
DOI: 10.4018/ijom.2011010101

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