Effect of Self-Service Technologies of the Low-cost Airlines on Customer Loyalty

Chuang, M.J., Chan, H.K., Wang, W.Y.C. and Chung, S.H. (2010) Effect of Self-Service Technologies of the Low-cost Airlines on Customer Loyalty. In: Proceedings of the 8th International Conference on Supply Chain Management and Information Systems (SCMIS 2010),, 2010-10-06 - 2010-10-08.

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Item Type: Conference or Workshop Item (Paper)
Faculty \ School: Faculty of Social Sciences > Norwich Business School
Depositing User: Lucy Piper
Date Deposited: 10 Mar 2011 17:11
Last Modified: 22 Apr 2020 08:57
URI: https://ueaeprints.uea.ac.uk/id/eprint/25935
DOI:

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