Introducing IT Purchased from Third Party Vendors

Marrable, Scott and Mayhew, Pam (2006) Introducing IT Purchased from Third Party Vendors. In: International Business Informatics Challenge (IBIC), 2006-09-01.

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Abstract

This paper highlights the key areas of a case study which reviews the implementation of a packaged Information Systems solution purchased from a third party vendor, into one of the largest insurance companies in the UK. A number of perspectives are shown from various levels of staff ranging from the project team to the end-users in order to portray a balanced view of the implementation. Focus is placed on how these differing members of staff perceived the level of user involvement in order to explore whether critical success factors for a successful implementation differ between stakeholders.

Item Type: Conference or Workshop Item (Paper)
Faculty \ School: Faculty of Science > School of Computing Sciences
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Depositing User: Vishal Gautam
Date Deposited: 20 May 2011 12:07
Last Modified: 29 Aug 2020 00:02
URI: https://ueaeprints.uea.ac.uk/id/eprint/23259
DOI:

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