Information Provision Assessment and Difficulties @ Ministries

Abanumy, AN and Mayhew, PJ (2005) Information Provision Assessment and Difficulties @ Ministries In: eGovernment Workshop '05, 2005-09-13, Brunel University.

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This paper contributes to the issue of the Government to Citizens relationship of e-Government implementations by discussing the current situation of Information Technology usage in Saudi Arabia. It sheds light on e-Government stage models and adopts an appropriate model to evaluate ministries’ websites in order to identify to what extent the model is suitable to be used for website evaluation in the Saudi context. It begins by exploring the citizens’ needs for government information and services that could influence the usage and quality of ministry websites. Furthermore, this paper explores citizens’ preferences in respect to website usability. It then re-evaluates ministries’ websites using an evaluation framework that is drawn from the citizens’ needs study, and compares the rate of web development progress of Saudi ministries websites in 2003 and 2005 to identify to what extent ministries’ websites provide information and services that are needed by the citizens. Finally, it examines the factors influencing website adoption in Saudi ministries.

Item Type: Conference or Workshop Item (Paper)
Faculty \ School: Faculty of Science > School of Computing Sciences
UEA Research Groups: Faculty of Science > Research Groups > Data Science and Statistics
Faculty of Science > Research Groups > Smart Emerging Technologies
Depositing User: Vishal Gautam
Date Deposited: 18 Jul 2011 13:14
Last Modified: 16 Feb 2023 16:31

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