Self-efficacy and nontask performance at work. A meta-analytic summary

Fida, Roberta, Marzocchi, Ivan, Arshad, Mamoona, Paciello, Marinella, Barbaranelli, Claudio and Tramontano, Carlo (2025) Self-efficacy and nontask performance at work. A meta-analytic summary. Personality and Individual Differences, 241. pp. 1-11. ISSN 0191-8869

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Abstract

Self-efficacy plays a critical role in guiding and maintaining behaviours across various life domains, including organisational settings where it enhances task-specific performance. This paper extends the role of self-efficacy to nontask or contextual performance, focusing on citizenship and counterproductive performance. Through a systematic review and meta-analysis, we examine its role as both an antecedent and a moderator. Among 11,877 records, 176 papers (194 independent studies) were included in the systematic review, and 158 papers (172 independent studies) in the meta-analysis. Findings support our hypotheses. In relation to citizenship performance (N = 49,464) results showed that self-efficacious individuals are more likely to engage in extra-role activities, fostering personal, collective, and organisational development (ρ¯=.45). They exhibit proactive behaviours such as voicing concerns, providing exceptional customer service, and helping behaviours. Additionally, self-efficacy serves as a protective factor against counterproductive and antisocial performance detrimental to organisations and stakeholders (N = 12,498, ρ¯=−.24). While studies on the moderation of self-efficacy are limited, our systematic review confirms its role in buffering the impact of adverse working conditions on counterproductive performance.

Item Type:	Article
Additional Information:	Data availability Data will be made available on request. Acknowledgment The authors would like to express their gratitude to the research associates for their valuable contributions during the preliminary stages of the literature review.
Uncontrolled Keywords:	citizenship work behaviour,counterproductive work behaviour,nontask performance,self-efficacy,voice,general psychology ,/dk/atira/pure/subjectarea/asjc/3200/3200
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
UEA Research Groups:	Faculty of Social Sciences > Research Groups > Employment Systems and Institutions
Related URLs:	https://www.scopus.com/pages/publication...
Depositing User:	LivePure Connector
Date Deposited:	19 May 2026 13:15
Last Modified:	19 May 2026 13:15
URI:	https://ueaeprints.uea.ac.uk/id/eprint/103100
DOI:	10.1016/j.paid.2025.113179

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