Need for and Readiness to Implement a Performance Measurement System for South Africa’s Substance Abuse Treatment Services

Myers, Bronwyn, Govender, Rajen, Manderscheid, Ron, Williams, Petal Petersen ORCID: https://orcid.org/0000-0001-5535-2458, Johnson, Kim and Koch, J. Randy (2017) Need for and Readiness to Implement a Performance Measurement System for South Africa’s Substance Abuse Treatment Services. International Journal of Mental Health and Addiction, 15 (4). pp. 795-800. ISSN 1557-1874

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Abstract

Various concerns remain about the quality of publicly-funded substance abuse treatment in South Africa, including the lack of performance measurement. Eighty-one treatment providers in the Western Cape were asked their perceptions of treatment quality and beliefs about the utility and feasibility of implementing a performance measurement system. Most participants thought their treatment programme was effective (92.3 %), with the majority basing this belief on anecdotal reports (74.2 %). Almost all thought the objective assessment of treatment quality could be useful (97.2 %) and that implementing a system for monitoring treatment quality was feasible (86.8 %). About two-thirds (65.9 %) believed that the quality of treatment should be assessed routinely. Findings indicate a clear need for the standardized assessment of substance abuse treatment quality. Despite lack of an evaluation culture, providers are open to implementing a performance measurement system and believe that such implementation as part of routine activities is quite feasible.

Item Type:	Article
Additional Information:	Publisher Copyright: © 2016, Springer Science+Business Media New York.
Uncontrolled Keywords:	feasibility,performance measurement,substance abuse treatment,psychiatry and mental health,sdg 3 - good health and well-being ,/dk/atira/pure/subjectarea/asjc/2700/2738
Faculty \ School:	Faculty of Medicine and Health Sciences > School of Health Sciences
Related URLs:	https://www.scopus.com/pages/publication...
Depositing User:	LivePure Connector
Date Deposited:	05 Mar 2026 09:30
Last Modified:	18 Jun 2026 20:55
URI:	https://ueaeprints.uea.ac.uk/id/eprint/102204
DOI:	10.1007/s11469-016-9706-y

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