Governance of the drinking water supply service: A case study of three Mexican communities

Becerril Tinoco, Citlalli (2012) Governance of the drinking water supply service: A case study of three Mexican communities. Doctoral thesis, University of East Anglia.

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    Governance theory emerged in the early 1990s. Since then, it has been seen as an
    approach to unveil the existing relationships in systems of management with two
    often-conflicting governing systems, namely formal and informal. Governance
    theory attempts to understand the implications of decisions made by formal and
    informal institutions in order to find suitable ways of management.
    The theoretical problem this thesis responds to embraces water institutions
    governing and managing the DWSS. This thesis contributes to conceptualise
    drinking water governance as the rules, decision making and the plurality of actors
    interacting to provide the DWSS and recognising customary water institutions and
    authorities in the management, operation and maintenance of the DWSS at
    community level.
    This research uses the concept of governance defined by Chhotray and Stoker
    (2009: 3) as ‘the rules that guide collective decision-making in settings where
    there are a plurality of actors or organisations’. This concept is systematically
    applied in an analytical framework taking into account three main components of
    governance namely rules, collective decision-making, and plurality of actors to
    analyse water governance with a focus on the drinking water supply service
    (DWSS) in three peri-urban communities in Mexico’s central highlands: San
    Mateo, San Francisco and Santiaguito.
    The principal research question this thesis aims to answer is how do customarilyorganised
    institutions address water governance to manage the DWSS at
    community level? Using qualitative methods and techniques this research explores
    the interactions between formal and informal institutions and actors when
    managing drinking water at community level. Informal institutions and actors are
    water committees, water vendors, and domestic water users. Formal institutions
    are decentralised water institution and well proprietors.
    This research highlights the importance of legal plural institutions involvement in
    the governance and management of drinking water and its interaction at
    community level. This thesis contributes to better understanding of rules, decision
    making and the plurality of actors interacting within the governance and
    management of the DWSS. It highlights the importance of the legal plural
    institutions involved in the governance and management of water and the way in
    which they are legitimised either by formal or informal institutions. This thesis
    also contributes to recognising customary water institutions in the governance of
    water resources. I approach water governance and analyse society participation,
    water markets and customary and official institutions involved in the DWSS
    provision. Theoretical insights are also provided into the on-going dynamic of
    drinking water access by domestic water users and actors. Finally, the thesis is
    also rich in contributing with substantial empirical information collected through
    semi-structured interviews, deep interviews, focus groups, observation and
    informal talks with domestic water users and vendors.

    Item Type: Thesis (Doctoral)
    Faculty \ School: Faculty of Social Sciences > School of International Development
    Depositing User: Mia Reeves
    Date Deposited: 16 May 2013 12:48
    Last Modified: 16 May 2013 12:48

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