Value uncertain in advance selling: The impact of offering refunds for cancellations

Peng, Z and Xiong, Yu (2008) Value uncertain in advance selling: The impact of offering refunds for cancellations. In: 2008 IEEE International Conference on Service Operations and Logistics, and Informatics, 2008-10-12 - 2008-10-15.

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Item Type: Conference or Workshop Item (Paper)
Faculty \ School: Faculty of Social Sciences > Norwich Business School
University of East Anglia > Faculty of Social Sciences > Research Groups > Innovation, Technology and Operations Management
Depositing User: Anna Flack
Date Deposited: 06 Aug 2012 09:26
Last Modified: 25 Jul 2018 01:42
URI: https://ueaeprints.uea.ac.uk/id/eprint/39249
DOI:

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