User acceptance and corporate intranet quality: an evaluation with iQual

Barnes, Stuart J. and Vidgen, Richard (2012) User acceptance and corporate intranet quality: an evaluation with iQual. Information and Management, 49 (3-4). pp. 164-170.

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Abstract

We developed a model for intranet quality and acceptance; it was applied to data collected by the sales and marketing division of an international manufacturing company obtained via a Web survey (n = 131) and tested using partial least squares path modeling. A strong explanation of behavioral intentions was revealed. The results showed that intranet quality (composed of usability, design, and information quality) was a significant factor in determining behavioral intention to use, although it was less important than perceived usefulness and social influence. Comments collected from respondents were analyzed via content analysis and further used to illustrate the findings.

Item Type:	Article
Faculty \ School:	Faculty of Social Sciences > Norwich Business School
Depositing User:	Stuart Barnes
Date Deposited:	29 Mar 2011 12:01
Last Modified:	18 Nov 2022 17:30
URI:	https://ueaeprints.uea.ac.uk/id/eprint/27400
DOI:	10.1016/j.im.2012.02.002

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